• Transfer funds between accounts
• Check your balance and history
• View check images for up to 90 days
• View, download or print copies your statements
• Use free Online Bill Payment
• Export your account information to your personal finance software
• Change your address

For more information, please also see our list of Frequently Asked Questions.

This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity

To begin a session with the bank's server the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your online banking transactions are secure.

Protect Your Information

We recommend the following to ensure the security of your information:

• Keep your login ID and password in a secure area.
• Do not reveal your secure information to anyone else.
• Remember to log out of online banking before stepping away from your computer.
• If you think you have been the victim of a security breach, contact any customer service representative at 1.800.648.3194.
• For more information safe internet banking, visit the FDIC's
  "Safe Internet Banking" web site.

Internet Browser Selection

Our site requires a secure connection of 128-bit encryption. Please see the table below for supported and certified browsers.

Consumer/Small Business Online Banking

Business Banking / Cash Management

These browsers use 128-bit encryption and will also prevent sensitive information from being written onto your hard drive, making it virtually impossible for unauthorized users to access your information. Click on these links to download your choice of either Microsoft Internet Explorer or Mozilla Firefox:

MS Internet Explorer

Mozilla Firefox

This site incorporates Verisign's Digital ID certificate which protects your transactions over the Internet. Click here to learn more.

Maintenance of Account Information

Columbia Bank intends to exercise reasonable procedures in order to ensure the accuracy of our records. Inaccurate information, when brought to our attention, is corrected as promptly as possible. If you have questions regarding the accuracy of your personal information, please call a Customer Service representative at 1.800.648.3194.

Online Personal Information

When customers enroll in online banking or apply online for products or services, they will be asked for personal information. When customers bank online, Columbia Bank will have access to their personal information. This information is retained on our systems in order to deliver the product or services requested. Also, in order to respond to any email sent to us, we will retain the content of the email and the email address.

Information Obtained Via Cookies

The Columbia Bank Web site may place a small file, or cookie, on your computer's hard drive. This file has no information about you personally, but identifies your computer when you return to our site. Visitors to the Columbia Bank Web site remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

• Date and time our site was accessed
• IP address (A numeric address given to servers connected to the Internet)
• Web browser used
• City, state, and country

Access to your Account Information

Access to your account information using Online Banking is protected using login ID, password, Multi-factor Authentication and encryption technology.

Visitors may elect to provide us with personal information via our
secure contact form. This information is used internally, as appropriate to handle the sender's request. It is not disseminated or sold to other organizations.

You can do your banking by phone, using our Telebank service.

Once you have signed up for Telebank, you can access your accounts by telephone 24 hours a day. Just call 206.780.5573 or toll free 1.800.780.5573.

Using a touch-tone phone, and your access code, you can:

• Transfer funds between accounts
• Get information about checking and savings account balances
• Check your account history — the last ten deposits and withdrawals.

Please contact us for more information. You may also call us at 1.800.648.3194 or stop by any office.