Online Banking

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Benefits of
Online Banking
Test Drive our System
Frequently Asked Questions
Security
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If you are already enrolled for online banking, just select Log In.

If you are an American Marine Bank customer but have not signed up for online banking yet, you can select Sign Up.

If you have forgotten your password or have become locked out, you can reset your own password. If you are still having problems logging in, please contact American Marine Bank at 206.842.5651 or toll free at 800.648.3194 so that we may assist you with resetting your password.

 

 
Benefits of Online Banking
 
Use the Web to access your account anytime, from anywhere. With online banking, you can:
Transfer funds between accounts
Check your balance and history
View check images
Use free Online Bill Payment
Export your account information to your personal finance software
Change your address

 
 
Test Drive Our System
 
Take a look at our online banking demo.
 
 
 
   
Online Banking FAQ
 


For more information, please also see our list of Frequently Asked Questions.

 
     
Security

 


This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity

To begin a session with the bank's server the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your online banking transactions are secure.

Protect Your Information

We recommend the following to ensure the security of your information:

Keep your login ID and password in a secure area.

Do not reveal your secure information to anyone else.

Remember to log out of online banking before stepping away from your computer.

If you think you have been the victim of a security breach, contact any customer service representative at 1.800.648.3194.

For more information on safe internet banking, visit the FDIC safe banking web site. http://www.fdic.gov/bank/individual/online/safe.html

Internet Browser Selection

Our site requires a secure connection of 128-bit encryption. We suggest the use of Microsoft Internet Explorer 4.5 or newer, Netscape Communicator 4.5 or newer, or America Online 5.0 or newer. These browsers use 128-bit encryption and will also prevent sensitive information from being written onto your hard drive, making it virtually impossible for unauthorized users to access your information. Click on these links to download your choice of either Microsoft Internet Explorer or Netscape Communicator:

MS Internet Explorer:
http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp

Netscape Communicator:
http://www.netscape.com/download/index.html

This site incorporates Verisign's Digital ID certificate which protects your transactions over the Internet. Click here to learn more.

Maintenance of Account Information

American Marine Bank intends to exercise reasonable procedures in order to ensure the accuracy of our records. Inaccurate information, when brought to our attention, is corrected as promptly as possible. If you have questions regarding the accuracy of your personal information, please call a customer service representative at 1.800.648.3194.

Online Personal Information

When customers enroll in online banking or apply online for products or services, they will be asked for personal information. When customers bank online, American Marine Bank will have access to their personal information. This information is retained on our systems in order to deliver the product or services requested. Also, in order to respond to any email sent to us, we will retain the content of the email and the email address.

Information Obtained Via Cookies

The American Marine Bank Web site may place a small file, or cookie, on your computer's hard drive. This file has no information about you personally, but identifies your computer when you return to our site. Visitors to the American Marine Bank Web site remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

Date and time our site was accessed
IP address (A numeric address given to servers connected to the Internet)
Web browser used
City, state, and country

Access to your Account Information

Access to your account information using Online Banking is protected using login ID, password and encryption technology.

Visitors may elect to provide us with personal information via online registration forms . This information is used internally, as appropriate to handle the sender's request. It is not disseminated or sold to other organizations.

 
 
Telebank
 


You can do your banking by phone, using our Telebank service.

Once you have signed up for Telebank, you can access your accounts by telephone 24 hours a day. Just call 206.780.5573 or toll free 1.800.780.5573.

Using a touch-tone phone, and your access code, you can:

Transfer funds between accounts
Get information about checking and savings account balances
Check your account history — the last ten deposits and withdrawals.

Please contact us for more information, or click here to have an application sent to you by mail. You may also call us at 1.800.648.3194 or stop by any office.

 

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